Design, Analyse, Tools

• Installing AskiaSuite

CCA, CcaPortal, Webprod, Design Survey Service

• Installing WebProd
• Install AskiaField REST API
• CCA (Contact Centre Administrator)
• Installing CCA Portal
• Installing the Design Survey Service (for AskiaFace tablet/mobile)

Supervisor

• Installing Supervisor

CATI

• How to setup CATI Interviewers & Supervisors to work remotely
• CATI

Dialer

• Bandwidth usage in VoIP
• CTArchitect Integration and Validation in a new Telephony Environment

Face

• Saving photos to Amazon S3
• Installing AskiaFace for Windows
• Installing AskiaFace for tablet or mobile

Askiavista (5&6)

• Installing AskiaVista
• Customising AskiaVista Reader web reports
• Single Sign-On (SSO) with AskiaVista
• Customise the AskiaVista 6.x interface
• Single-Sign-On for AskiaVista with Active Directory

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