Cati 5.3.5
- Fix for recording sent while recording file still being accessed
- Click&go needed contact center update service installed
- End task before end call combined with agent stereo recording wasn't working properly. File would partially be appended twice to the final recording.
- Possibility for duplicate interviews when AskiaClient/CTScript isn't running when start inbound/outbound command is received
- Disable end task button on application toolbar for Askia and CTScript tasks
- Possible connection issues
- Fixes for login procedure that fails in some cases
- Fix for connection attempt failed when a handshake takes longer than default handshake interval
- Fix for ADDALA command not found in Cca debug for cati socket
- Enable/Disable call buttons when selecting calls using keyboard
- Don't let Cati send empty log files to Cca
- Clarified error message if login fails because supervisor already logged in
- Show location name in about dialog
- Show proper error when using 'pick free softphone' and no location available
- Note: this version requires 'CCA v5.3.5.7' and 'CTArchitect v10.3.5.9'
- CCA connection dialog now contains connection error description
- Cati now sends ALOGOF on exit to allow for CCA to detect whether cati closes ungracefully
- Pressing RETURN on connection dialog caused wrong behaviour
- Agent stereo recording files could be sent twice to Cca and Cca appends both files which is incorrect
- Improved possible actions with the selected call in the calllist (when there are multiple calls)
- Autoupdate now keeps its startup arguments after autoupdate
- Always run update if different version from LatestInstalledVersion
- Check if update service is running on startup
- Possible crash on sending call info when call active during application login
- Request call history from Agent API (CatiClient.ocx)
- Added possibility to stereo-record all calls for an agent or inbound group (only for full VoIP)