Supervisor 5.4.8
Version 5.4.9.7 (02/07/2018)
- Changed column header on quota view (availability tab) from 'success' to 'completed'
- Problem with list view - 'display' option for first report is disabled when selecting multiple lists
Version 5.4.8.6 (11/06/2018)
- Fixed removal of all running reports of a supervisor
- Problem with editing report properties
- Modify interview showing incorrect survey structure after applying filter when items are collapsed
- Make sure a partial quota update is sent when possible
- Prevent the re-run the routings on modify interview when saving
- Field roles CLI/timezone could change or disappear when adding new list fields
- Added a setting to configure the timeout of external qes actions
- Added a setting to configure the timeout of large survey database queries (currently only used for quota updates)
Version 5.4.8.5 (20/04/2018)
- Quota view - completed counts could be displayed with the wrong capi agent
- Fixed issue with creating new list schedules
- Possible duplicate workspace settings in quota view, which can cause CCA database errors on supervisor exit
- Quota - improved format when copying availability data to the clipboard
- Quota - column order issue
- Increased request timeout to 30s
Version 5.4.8.4 (08/03/2018)
- Incorrect list schedule descriptions
- Quota view - sort capi/web columns by agent name
- Make sure the quota line doesn't show a value for 'missing' if the available count is negative
- Telephony schedules weren't displayed in the list properties
Version 5.4.8.3 (29/01/2018)
- Quota 'missing' column never shows missing value
- Fix adding numeric question to quota
- Quota availability details aren't correct when neither web & telephony availability is enabled
Version 5.4.8.2 (09/01/2018)
Requires AskCmnField 5.4.8.2
- Improved error handling when trying to create a survey with a qex which is too large
- 'Analyze live data' not working after rename AnalyseU.exe to Analyse.exe
- Added check on add quota question to prevent breaching the quota category length limit
- Possible quota save/lock loop if saving quota fails
- Fixed possible crash when editing restriction properties
- 'Find/edit contact(s)' and 'Find calls' in quota window were not filtered
Version 5.4.8.1 (14/11/2017)
- Removed option for CCA or Supervisor to run reports locally
- You can use multiple databases for List-, Survey-, and CTScript data
- These database connection configurations can be configured using the API and Supervisor, not in CCA
- The original general settings for the connection strings were removed
- The agent restriction can now be specified when importing a task package
- Bug fixes:
- Update task lost when making no changes on re-edit after warning
- Allow selecting any file for email attachments
- When 'enable direct file transfer to/from CCA' is disabled, don't allow selecting remote files as email attachments
- Keep selection on focus on task
- Skills edit was not disabled when survey is locked
- Download file from CCA: File modified times weren't always correct (DST issue)
- Edit call acknowledgment message from find/edit contact wasn't working
- Fix for crash when CCA connection lost while CCA settings dialog is open
- Call details: don't show 'modify interview' link if the call has no interview
- Call details: don't show 'modify interview' link if action is not allowed
- Modify interview not working after reconnect
- Error when duplicating a report
- Survey 'IsWebSurvey' value not always correctly updated
- Refresh data in find/edit contact after updating field value
- User-defined name of survey overwritten when selecting qex
- Show appropriate message when generating a report and no reporting service is available
- Fixed the creation of new reports
- Improved quota availability so totals include not available contacts
- Improved consistency in restriction check for modify interview: you can now open the dialog if 'view interview data' is allowed, and you can make changes if 'modify interview' is allowed
- Keep original file name on import task package
- Included broker name in column header on quota web tab
- Quota view opening at startup on web tab doesn't show web broker columns
- Indicate list name on delete list when asking to synchronize to LST
- Quota mapping for numeric range containing -99999,99 included DK responses
- Prevent add/delete subresults for appointments