Supervisor 5.4.5
Version 5.4.5.5 (11/08/2017)
- Don't show scheduled icon for list is all schedules are disabled
- ContactList schedule: fix unable to set end date
- ContactList schedule: fixed update issue with missing schedule properties
- Contact list monitor did not count recovered contacts correctly
- Fixed download of previous interview exports.
- Fixed missing export file when creating a new export of interviews
- Context menu now shows last 10 interview exports
- Fix in calculation of next run time for a schedule when no end time is used
- Duplicate list now duplicates the schedules as well
- When creating new task it is now added to the 'focus on task'
- Selected fields were not checked after opening the CTScript task properties dialog
Version 5.4.5.4 (09/06/2017)
- Updated the crystal reports engine installed by the setup to v13.0.20
- Various fixes for web connections view
- Added setting for idle timeout of global mailing connection
- Fix for 'Encountered an improper argument' error when opening CTScript properties dialog
Version 5.4.5.3 (09/05/2017)
- Fixed some problems with Microsoft Visual C++ Redistributable in setups:
- When installing Microsoft Visual C++ Redistributable, in most cases multiple versions within the same track were installed. E.g. when installing Microsoft Visual C++ 2015 v14.0.24215, v14.0.24212 was also installed. This bug applies to Microsoft Visual C++ 2008 up till 2015. Except for the unneeded installation, there is no impact.
- Updated version-check of Microsoft Visual C++ 2015 Redistributable (both 32-bit and 64-bit), according to a new recommendation of Microsoft. This fixes problems when running the installer on systems where Microsoft Visual C++ 2017 Redistributable (14.10.x) or some versions of TFS testing framework are already installed. An error message box is displayed (errorcode 0x666 or 0x80070666), after which the setup continuous.
- When a question was added to a quota tree, the short captions of the responses were not assigned
- Possible stack overflow when loading CTScript task fails
Version 5.4.5.2 (30/03/2017)
- File extension lost when using "Upload file to CCA"
- List monitor shows values on incorrect line on 'last calls' tab
- Problem with find contact on 'last call result'
- Supervisor could show already-deleted schedules if they were deleted while the CCA connection was down
- Sorting in web connection surveys dialog was broken
Version 5.4.5.1 (09/02/2017)
- Quota: When adding a question to a question, skip the DK/NA response when adding the question to all responses
- Show instead of when selecting an agent in 'call now'
- Added option to select the start question wherever a web interview can be started
- Added option to change interview position on modify interview