Cca 5.4.2

Version 5.4.2.7 (23/11/2016)

Fix for resource not always loaded
Clear list path when list type isn't lst, this fixes several issues on Cca & Supervisor
Two objects should be allowed to have the same name with different case
Possible crash if storing a new CCA object in memory fails
Askia data table not always updated on update task
Fixes for failures during import statistics
- Failing import when there are two entries for one table
- Update of existing Statistics_Call entry fails
Possible error 'Failed to stop thread' when stopping thread (but thread stop succeeded)
Fix in serialization of creation and modification date of a jobinstance
Fixed XML (de-)serialization inconsistencies:
- ContactList: matched naming of ReminderEmails and MailTemplate properties
- DialingProperties: matched naming of MaxSimultaneousCalls
Fixed Xml-diff issue on API-socket. Dates are always serialized during diff even when it's not needed.
Check if the updated Web or SLA object has a conflicting name
Possible crash when importing 5.4.3 task package
Fixed problem with conversion of 5.3.5 quota

Import statistics failed for statistic_call because of superfluous IDENTITY_INSERT
Improved invalid file name handling in remote file dialog
Process API LSTOBJ request requests in separate thread
Crash due to error formatting bug when write interview fails
Reduced amount of logging when a problem occurs while converting an interview to XML. The full XML is now only written to the debug file
Handle leak when a CWinThreadEx thread closes

Fix for too many agent state update to APISocket
Don't retry SQL query when it fails with error 'Cannot insert duplicate key row'
ImportStatistics improved cleanup of folders & fixed issues with temp folder creation
Added support to import update for statistics that were already updated
Fix for predictive stats not correct
Fix for AskiaFieldAPI doesn't get informed about the survey revision
Beacon socket didn't handle agent monitoring service entirely correct
Problem with editing schedules
Altered membership management to prevent invalid and double memberships (from CcaAPI)
Added creation and modification time to Pauses
Various fixes for API
Added setting for retrieving timeout on retrieving contacts
List import from LST not working properly when using external LST management
Don't retry SQL query when it fails with error 'Cannot insert duplicate key row'
Always allow read access of certain general settings
Fix for messages with multiple attachments. Each request to open an attachment opened the first one
Fix for forwarding of messages causes attachments to lose their original filename
Fix for disconnect source (Agent or Contact) not correctly shown on supervisor
Fix for statistics supervisor sessions endtime not set
Fix for Supervisor doesn't get list status updates (import/export/loading/...)
ApiSocket fix for retrieval of agents, lists & emailboxes are not checked against restrictions

Added dialing mode import
Delete reporting service socket trace files
Task state issue when creating task by API
Fix for Cca autoupdate. Cca didn't update even when a file was available (download was OK)
A name conflict for an group didn't abort the save
Several fixes for processing new objects joblinks & speechjoblinks
When saving to the database fails we would have retried endlessly
During update of an object the object wasn't unlocked if for some reason the old object couldn't be retrieved

Better error handling when reading CTScript interview data
Fixed possible deadlock when sending list calls
Allow manual anonymise cannot be edited
Fix for XmlSerialization (ApiSocket) fails when object is (de)serialized in parallel

Removed 'analyze live data' from CCA
Removed 'qes file' interview storage
- If the default survey is using this type of interview storage, it is changed to 'SQL Server'
- Any survey using this type of interview storage is converted to the interview storage of the default survey. The data is imported.
The survey no longer maintains a qes file, which makes the 'survey path' irrelevant. So for existing surveys this property is no longer displayed.
The 'external qes management' setting has been removed, because it is no longer used. All remaining qes actions (convert to qex, import, export) are always executed using an external process.
Extra data can now be added for a call in statistic_call
- a regular CTArchitect call will include additinal telecom info (channel number, codec, etc)
- virtual calls for recordings imported through the API will include import data
It is now possible to get call details for an ongoing call
call details now include extra call info (from CTArchitect or import data)
Implemented activate/deactivate agent for coding groups
Removed language switching on CCA