Supervisor 5.3.5
- Added option to disable sync with DNC list if list has no target
- Fix restriction validation in Time Zone Matching Sets dialog
- Issues with end date/time on scheduling once properties
- Error when editing semi-open response for new SQL Server surveys
- When downloading a past export, the name with the date/time of the action suggested, not the time from the export
- Prevent multiple saves in a short time in the quota monitor
- Problem with editing schedules
- Problem with schedule description
- Not all web-related commands are hidden when 'enable web' restriction is disabled
- Supervisor crash due to AVG antivirus
- find call/contact dialog dat/time parameter control not behaving correcly
- Added 'copy test link' to shortcut menus
- Click&go needed contact center update service installed
- Extra setting for external LST management
- Incorrect error message when export task fails
- Problem with 'switch contact from web to telephony'
- Problem with deleting DNC lists
- Exposed callback shift percentage in callback script
- Fix for find call/call details displaying 'not called' for calls without a task
- Crash when changing language with a maximized view
- Minimized/maximized views not properly restored
- Possible connection issues
- Tweaked error message when survey name contains invalid characters on 'set online'
- Fix for connection attempt failed when a handshake takes longer than default handshake interval
- Problems navigating in the "Select remote folder accessible by the CCA" dialog by entering a folder name manually
- select remote file/folder accessible CCA:
- added support for network shares
- added support for UNC path
- fixed several problems with navigation by keyboard
- disabled up/new_folder button when appropriate
- incorrect icons for folders
- dialog shown even when 'allow FTP' disabled when creating a survey manually (not drag-and-drop)
- Error when doing find contact on appointment time
- Activate/deactivate membership only available when inbound is enabled in the restriction the environment (and not for capi/coding)
- Problems with changing coding group memberships & focus on task
- Unable to create a task from a qes file when EnableFTP is disabled
- Scheduling parameter 'include contacts which started an interview but abandoned it' isn't read correctly
- Added restriction to allow ignoring critical update warnings
- AutoUpdate now keeps its startup arguments after AutoUpdate
- Added shortcut menu items to copy StartSurvey/DoExternalPanel links
- Call details read incorrectly
- Problems in shifts dialog when changing shift number
- Appointment view tooltip doesn't always work
- Call now on find/edit contact didn't always detect if contact was over quota
- Always run update if different version from LatestInstalledVersion
- Check if update service is running on startup
- Error when sorting list control
- Memberships tab in the agent properties dialog => Activated/Deactivated memberships are not correctly colored when sorting occurs.
- Reset filter (system menu on view)
- Added possibility to stereo-record all calls for an agent or inbound group (only for full VoIP)
- You can now view CTScript interviews in find/edit contacts (needs CTScript to be installed)
- Calls which ended with 'call back now' are now marked as such in the call history
- Find/edit contact:
- When selecting call now you get the option
- To include contacts with priority 0
- To include contacts which are over quota
- Will show a warning when using 'call now' on contacts marked as do-not-call, and refuse to enable call now
- When selecting call now you get the option
- Results are refreshed after change_priority/call_now (so the contacts state is correct)