Version 5.4.8.5 (11/06/2018)

• Improved error handling when downloading a report's output
• Problem with downloading report JSON output if the report contains parameters
• Fix to handle non-array report parameters
• Clean up old connection when reconnecting to CcaAPI

Version 5.4.8.4 (20/04/2018)

• IMPORTANT CHANGE: New subscribe functions were added to fix some design flaws in the existing functions.
  The existing functions are now deprecated, and will be removed in v5.4.10.
  • Changes to subscribe functions:
    • Return value was added to indicate success/failure
    • connectionId was removed from parameters (the value was available internally)
  • New functions:
    • Old: void RegisterForObjectUpdates(string token, string connectionId, string subscriptionId, string objectType, string ids, string properties)
      New: ResultCode SubscribeToObjectUpdateNotifications(string token, string subscriptionId, enum objectType, string ids, string properties)
    • Old: void RegisterForObjectEvent(string token, string connectionId, string subscriptionId, string objectType, string ids, string eventName)
      New: ResultCode SubscribeToObjectEventNotifications(string token, string subscriptionId, enum objectType, string ids, string eventName)
    • Old: void RegisterForQuotaUpdates(string token, string connectionId, string subscriptionId, int taskId, int langId)
      New: ResultCode SubscribeToQuotaUpdateNotifications(string token, string subscriptionId, long surveyId, int languageId)
    • Old: void RegisterForCallEvents(string token, string connectionId, string subscriptionId, string agentIds)
      New: ResultCode SubscribeToCallEventNotifications(string token, string subscriptionId, string agentIds)
• Unsubscribe functions were added
  • ResultCode UnsubscribeFromObjectUpdateNotifications(string token, string subscriptionId)
  • ResultCode UnsubscribeFromObjectEventNotifications(string token, string subscriptionId)
  • ResultCode UnsubscribeFromQuotaUpdateNotifications(string token, string subscriptionId)
  • ResultCode UnsubscribeFromCallEventNotifications(string token, string subscriptionId)
• See-in not working

Version 5.4.8.3 (08/03/2018)

• CcaAPI reconnection problem

Version 5.4.8.2 (11/12/2017)

• When a download of a recording for a call is requested also return the id of requested recording
• Request child objects by default for InboundGroup/CapiGroup/CodingGroup

Version 5.4.8.1 (14-11-2017)

• BREAKING CHANGE: /Session/KeepAlive always succeeded with a SessionCheckTokenResponse, and now returns a proper HTTP status code
• BREAKING CHANGE: /Calls/Annotations request has been removed, now use /Calls//Annotations instead
• BREAKING CHANGE: Restructured quota availability response
• Added functions to manage database connection configurations
• Added function to retrieve survey database settings, so data can be directly accessed
• Find annotations based on job id, start time and end time