Version 10.6.0.34 (2025-07-18)

• Fix Bison question recording [CCAW-1215]

Version 10.6.0.33 (2025-05-06)

• Added setting to start extra voice channel for question recording

Version 10.6.0.32 (2024-03-19)

• Fix loading outbound group

Version 10.6.0.31 (2024-02-26)

• Fix hanging inbound calls

Version 10.6.0.30 (2024-02-02)

• Fix issue with outbound group CLI rotation in case of predictive dialing

Version 10.6.0.29 (2023-11-21)

• Fix issue with multiple CLIs on outbound group for predicitve dialing

Version 10.6.0.28 (2023-10-23)

• Support for multiple CLIs on outbound group

Version 10.6.0.27 (2023-09-13)

• Allow parameters (user=phone) in the SIP INVITE header
• List CLI ignored when dialing with an IVR project (Zendesk #67671)

Version 10.6.0.26 (2023-02-21)

• New Max Caps behavior: load balance over time
• Improve logging for limit table and MaxCaps
• Don't show connection string in case of error with GlobalCCA connection

Version 10.6.0.25 (2022-11-16)

• Fix for silent/ringing calls
• Flush logs before exit
• New setting: DTMF inband or outband
• IMPORTANT: requires CTNode 10.6.0.13

Version 10.6.0.24 (2022-09-22)

• Fix mystery calls
• Agent channel identification
• Remove TAPI number translation check

Version 10.6.0.23 (2022-06-22)

• Changes to allow CTWatch to work for standalone: feature to check CTNodes availability.

Version 10.6.0.22 (2022-06-15)

• Remove recording buffers
• IMPORTANT: requires CTNode 10.6.0.11

Version 10.6.0.21 (2022-05-11)

• Add debug level to log files
• remove recording IO logs

Version 10.6.0.20 (2022-05-03)

• Don't recover agent for inbound if skills do not match

Version 10.6.0.19 (2022-04-25)

• Fix in logging

Version 10.6.0.18 (2022-04-08)

• Use internal buffers for recordings

Version 10.6.0.17 (2022-02-11)

• Extra logging when LISTIN result code is SIP code
• Settings number changed list, use correct cache
• Update copyright statements 2022
• Fix license expiration message in About dialog

Version 10.6.0.16 (2022-02-04)

• Fixed a bug causing call script result code 27 & 28 to not be handled correctly.

Version 10.6.0.15 (2022-02-03)

• Additional custom SIP INVITE header for combined Cca Task Id and Call Id

Version 10.6.0.14 (2022-01-31)

• Custom SIP INVITE headers for Call Id and Cca Task Id

Version 10.6.0.13 (2021-11-19)

• Reverted GC_SINGLECALL is invalid in gc_SetUserInfo for this param block (G.729)
• Disable 'Current Channel States' logging

Version 10.6.0.12 (2021-10-1)

• Continue merge in case of File B too small
• Revert Use ON_DATA instead of use ON_DATA_POINTER for transferring recordings from CTNode to CTArchitect
• VoiceResources: Fix On Hold recording issues.

Version 10.6.0.11 (2021-07-19)

• Removed Invalid Echo Tail and Echo Cancelling settings
• GC_SINGLECALL is invalid in gc_SetUserInfo for this param block
• Called_subs not valid for IP calls
• Use ON_DATA instead of use ON_DATA_POINTER for transferring recordings from CTNode to CTArchitect
• Update for HMP 533

Version 10.6.0.10 (2021-05-27)

• Show extra process and system memory info in debug files

Version 10.6.0.9 (2021-05-19)

• Improved startup time
• Added logging debugid for helper channels (stereo recordings)

Version 10.6.0.8 (2021-04-26)

• Fixed issue with progressive dialing caused by CLI fix
• Fixed crash caused by reconnecting Cca

Version 10.6.0.7 (2021-04-22)

• Added error logging in when creating stereo recordings
• Log size of recording files when merging

Version 10.6.0.6 (2021-02-25)

• Store correct CLI in stats for predictive dialing

Version 10.6.0.5 (2021-01-18)

• Add dropcall duration logging
• Add EXTENSION event id logging
• Increase restartnow timers to allow HMP to respond properly
• Allow extra uri-parameters when setting up call
• Better handling of quotes in config tables
• Update for HMP 525
• FileSocket : Handle I/O exceptions when writing data to file
• Log event response ids
• Removed Aculab check
• Rewrite echo cancellation settings
• Log dx_open errors

Version 10.6.0.4 (2020-12-01)

• Fix no license check in deamon thread

Version 10.6.0.3 (2020-11-10)

• No License check version

Version 10.6.0.2 (2020-10-15)

• Allow username to be different from CLI in SIP register
• FileSocket: Handle I/O exceptions when writing data to file

Version 10.6.0.1 (2020-07-03)

• Cca file socket activity times are now evaluated as local time instead of UTC
• When Cca file socket becomes active/inactive, a line will be written to the debug file
• Added column to route table to manually specify a SIP diversion header
• Fixed no voice when record all calls is enabled