Sometimes you may need to manually recover interviews files from a device (iOS or Android) using AskiaFace.
For both OS, the AskiaFace folder structure is identical: there is a folder named as your CCA server (declared during set-up), which contains subfolders, where the survey files, interviews and resource folders are all stored.
Interviews are XML files, named like
intvw_[seed].xml when they are completed, and like
incpl_[seed].xml when they are not completed.
These files can be imported directly into the survey (qes file or askiafield task):
With Android, these interviews are located in
Internal Storage > Android >
data > com.askia.android > files > [Your Connection name folder].
With iOS, the only way to retrieve these interviews is to connect your device to your computer and start iTunes (the latest iTunes version that allows this is the ITunes 12.6.3 that you can download from here: https://support.apple.com/en-us/HT208079).
Then go to
Device properties > apps > Files
Select your server name folder and press
Save to.... It will copy your server folder on the location of your choice.