DialingMode tags in Statistic_Call table 0 = Manual on phone OR inbound. 1 = Manual on CATI. 2 = Preview. 3 = Progressive. 4 = Predictive. 5 = Broadcast. 6 = Call out (start IVR from agent). Related articles Call results and SIP codes How to setup CATI Interviewers & Supervisors to work remotely Askia Database Structure Descriptions Quick Links Setting up a broadcast sound in CATI mode