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MS14-051: about blank error message when launching askiadesign

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Summary This article describes what to do when an error message "about blank" appear at the start of askiadesign
Applies to askiadesign
Written for Scriptwriters and survey authors
Keywords ie11; internet explorer; version; design; askiadesign; about blank

Microsoft provided a security update:

MS14-051: Cumulative security update for Internet Explorer: August 12, 2014

When this update is applied, sometimes askiadesign generate an error message which you can see below at the start of the application:

Fixing the problem

You have 2 possibilities:

  1. Uninstall the microsoft update in your computer (here KB2976627) or 
  2. Change the version of Internet Explorer in askiadesign's web test mode to IE7 (click here to see how to do this)

Note: This problem is fixed since askiadesign 5.3.3.5 (06/01/2015) and the setup 5.3.37 of askiasuite.

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