|Summary||This article describes what to do if nothing happens when deleting a survey position in AskiaWeb.|
|Written for||Fieldwork manager|
You have tried to delete a survey position and all its files by clicking on , but after specifying the password and confirming deletion, nothing has happened and your position remains as it was.
To resolve this problem:
- Make sure that you typed in the Global Administrator password correctly.
- Contact your company's AskiaWeb Administrator to make sure you are using the correct password. It might have changed since the last time you used it.
Note: The Global Administrator password is not your login password, but a global password specified by the AskiaWeb Administrator. You might not have been granted the privileges to perform this operation – contact your AskiaWeb Administrator to enquire. If you are the AskiaWeb Administrator, you can easily view and/or change the global password.