Sometimes, you need to manually recover interviews files from a device (iOS or Android) using AskiaFace.
For both OS, the Askiaface folder structure is identical: folder named as your Cca server declared the first time, which contains subfolders where are stored the survey file, interviews and resources folder.
Interviews are XML files, named like
intvw_[seed].xml when they are completed, and like
incpl_[seed].xml when they are not completed.
These files can be imported directly into the survey (qes file or askiafield task):
With Android, these interviews are located in
Internal Storage > Android >
data > com.askia.android > files > [Your Connection name folder].
With iOS, the only way to retrieve these interviews is to plug your device on your computer and start iTunes. Then go to
Device properties > apps > Files
Select your server name folder and press
Save to.... It will copy your server folder on the location of your choice.