| Summary | This article describes the predictive dialing best practices. |
| Applies to | askiavoice |
| Written for | Fieldwork manager |
| Keywords | predictive; dialing; best practice |
Document 1
Download the predictive dialing in English
Télécharger le guide de composition prédictive en Français
In this document, an explanation on all predictive dialling settings can be found, as well as a recommendation for each setting.
The document is divided into several parts:
- We start off with a general introduction on predictive dialling: ‘What is predictive dialling?
- This is followed by a detailed description of the 'user interface' and thorough 'Definitions' of the different parameters.
- In the 'Best practice' chapter, we try to provide a couple of useful guidelines.
- Finally, we included a 'FAQ' section at the end of this document.
Document 2
Comments