This article list the different email states into the database.
After an invitation (or reminder) mailing has been sent to a batch of respondents from a sample list, CCA provides a fast way to visualize email status ( email read, email was bounced back, email has lead to a finished interview...etc)
This view is the list monitor, which provides a "statistics on mails" tab.
But sometimes this is not precise enough and individual respondent email status is required. This specific information about individual email states can be found in the SQL Lists database.
To access the details for a specific sample list
- Check the list's ID by double clicking on the list from the Supervisor interface
- Open SQL management studio and browse the Lists database. The information about the list with ID XX will be contained in the table named AskEmailXX
0 = invitation mail
1 = first reminder
2 = second reminder, etc.
Here, CCA codes the last state for a specific address :
The result will give the emailing status